Terms & Conditions



Cancellations:
We understand that at times cancellations are unavoidable, please call 703.379.7700 to notify us of any changes.. The following table reviews our policy and charges for cancellations.

 

TOWNCAR

SUV

MERCEDES

No-Charge:

 

Cancellation must be called in 4hrs prior to p/u

Cancellation must be called in 6hrs prior to p/u

Cancellation must be called in 12hrs prior to p/u

Late Cancellation
(Point -To -Point Services)

Full Fare

Full Fare

Full Fare

Late Cancellation:
(Hourly Service)

2hrs × $55

2hrs × $65

2hrs × $71

 

Waiting Time
(applies to Point-to-Point service only)

- For airport pickups we allow 45-minute grace period from the updated arrival time. Thereafter, wait time will be charged at $15 for each additional 15-minute period.

- For all other pick-ups, a 15-minute grace period will be granted, thereafter, wait time will be charged at $15 for each additional 5-minute period.

Stops 
(applies to Point-to-Point service only)

Stops are charged $15 per stop and include a 15 minute wait period at the stop.  Additional wait time is charged at $15 for each 15-minute period.

Out of Pocket 
Other charges may include reimbursement for tolls and/or parking fees